Addiction Recovery Coach - NSPG

Peabody, MA | Mental Health Worker


Summary of Position:
The Recovery Coach (RC) will provide peer recovery support services to patients with substance use disorder (SUD) and will assist patients in achieving sustained recovery. This position will be working in the Emergency Department, Medical Floors, PCP Offices and in conjunction with the SUD Clinic Team. The RC will be part of a clinical team embedded in multiple primary care practices. The RC will facilitate patient access to substance use disorder treatment, resources, and community recovery groups. The RC will act as a knowledgeable resource providing information on resources and navigating barriers. This position will maintain ongoing patient support regardless of relapse and will serve as a motivator, ally, role model, and advocate for patients with substance use disorders. The RC should possess thorough understanding of community culture to address the barriers to successful recovery, better tailor health messages, and provide links to community resources and treatment options.

Serves as a liaison between the recovery community, addiction treatment programs, the medical treatment system, and the patient's community, family, and social context to facilitate connections across systems of care
- Works collaboratively with the ED, and SUD Clinic team to implement evidence-based services to patients with SUD
- Addresses barriers to successful recovery and serves as role model and advocate
- Conducts active outreach efforts to encourage attendance and participation in recovery-oriented, self-help, and pro-social groups
- Meet hospitalized patients with SUD prior to discharge and facilitate patient access to next stage of treatment
- Together with the SUD Clinic team, facilitate referrals to appropriate disposition options for individual patients
- Negotiate and create opportunities for access to treatment and social services for patients; advocate on behalf of patients to help decrease barriers to care
- Educate patients about addiction and utilize motivational enhancement techniques to explore ambiguity and tip the scales towards treatment
- Provide peer and support patients in establishing treatment goals and achieving and maintaining recovery
- Work with patient and care team to develop a comprehensive treatment plan
- Monitor patients' progress and evaluate outcome
- Clearly and effectively facilitate communication between the patient, PCP, Addiction Medicine Physician, and any external providers maintaining appropriate confidentiality procedures and boundaries
- Maintain accurate and up-to-date records and standardized data on all patients
- Systematically review the caseload with the supervisor each week, focusing on new patients and patients who are having difficulties

Skills/Abilities/Competencies Required:
- Strong interpersonal, facilitation, and leadership skills
- Ability to work independently as well as part of a multidisciplinary team of physicians, nurses and social workers
- Strong advocacy skills along with knowledge of community based services, resources, and local recovery community
- Comfort with multiple pathways to recovery from SUD and willingness to embrace a patient-centered approach that recognizes an individual's preferences and autonomy ("recovery by any means necessary")
- Comfort in working in medical settings
- Ability to provide accurate feedback without judgment or discomfort
- Flexibility to adapt to unforeseen needs or circumstances
- Excels at problem solving and multi-tasking, organized, efficient and goal directed
- Ability to maintain effective working relationships with patients/families and staff
- Excellent interpersonal, written and verbal communication skills
- Effective use of the Internet and Microsoft Office programs such as Word, Excel, PowerPoint and Outlook
- Ability to handle confidential information



- Demonstrates effective use of skills necessary to maintain long-term recovery of 2 or more years

Education/Degree Requirements:

- Required: High School Diploma or GED

- Required: Associates degree or some college level course work

Licensure, Certifications, or Registration:

- Recovery Coach Academy or other state approved recover coach training program, or is will to complete within 6 months post hire.

- Certified Addictions Recovery Coach (CARC) certification required within first 12 months of employment.

Applicants with relevant experience will be considered. North Shore Medical Center is an affirmative action/equal opportunity employer. Minorities and women are strongly encouraged to apply. Pre-employment drug screening is required.

Why North Shore Physicians Group?

You’ll practice at the leading edge of patient-focused medicine in one of New England’s most scenic and historic locations. And you’ll make a difference every single day. Make your move to NSPG. We’re one team, with one focus. Join us.

With NSPG you’ll experience:

Excellent quality of life

The North Shore area offers:

  • Communities with varied and rich histories and convenient access to museums, art, restaurants and shops.
  • Natural beauty, handsome architecture and vivid history — only 15 miles north of Boston.
  • 30 miles of gorgeous rocky coastline with breathtaking beaches and harbors.
  • World-class sailing and close proximity to the mountains and picturesque New England.
  • Easy access to a multitude of universities, colleges, and public and private schools.

Clinical excellence

  • Our practices are certified Level 3 NCQA Patient-Centered Medical Homes.
  • For the fifth year in a row, North Shore Medical Center has been ranked a top regional hospital in Boston and Massachusetts by U.S. News & World Report.
  • Our affiliate, Massachusetts General Hospital, is one of U.S. News & World Report’s top three Honor Roll hospitals in America.
  • NSPG and NSMC use the Epic EMR that integrates patient care through the Partners HealthCare System, including Massachusetts General Hospital and Brigham and Women’s Hospital.

Career advancement

  • Grow, learn and develop new practice innovations.
  • Continue your medical education.
  • Make academic connections and explore teaching opportunities.
  • Explore leadership opportunities.
  • Develop clinical and administrative career ladders.

A supportive practice environment

  • Collaborative professionals.
  • Patient-centered care model.
  • Leadership that listens and values your contributions and ideas.
  • Autonomy and respect for your skills and expertise.
  • Excellent salary and benefits.


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