Clinical Supervisor

Danvers, MA | Professional/Managerial

Overview

Under the direction of the Site Manager, the Clinical Supervisor is responsible for leadership, oversight, and improvement of all clinical operations and clinical staff throughout the assigned site. These functions include training, mentoring, disciplining and reviewing clinical staff, coordination of patient care and flow, assessment and integration of EMR functionality into all office clinical practices, medical supply material management, supervision of patient medical contact and communication, telephone triage, medical information management, provider clinical support, and office based diagnostic testing. Performs the duties of a clinical staff member and serves as a role model and resource person for staff at the site wherever training and licensing permit and at other sites on an as needed basis. This position acts as a liaison between the site-based clinical staff, the Site Manager and the Medical Director/Physicians of the site for office wide communication and coordination of new clinical initiatives and clinical issue resolution.


Qualifications

Required:
  • Basic computer knowledge; ability to toggle between more than one screen. Excellent customer service skills. Strong communication, interpersonal and team skills. Ability to exercise judgment in dealing with sensitive, confidential information. Detail-oriented with the ability to enter information accurately on paper and into the system. Ability to handle a high volume of calls and work in a fast-paced environment=
  • A minimum of 3 years clinical experience in physician office setting. Previous management experience required preferably in a physician practice setting.
Advanced degree in related field preferred


It is the policy of North Shore Medical Center and North Shore Physicians Group to affirmatively implement equal opportunity to all qualified candidates and existing employees without regard to race, religion, color, national origin, sex, age, ancestry, disability, Veterans of the Vietnam Era status; or any other basis that would be in violation of any applicable ordinance or law. All aspects of employment including recruitment, selection, hiring, training, transfer, promotion, termination, compensation and benefits.

Why North Shore Physicians Group?

You’ll practice at the leading edge of patient-focused medicine in one of New England’s most scenic and historic locations. And you’ll make a difference every single day. Make your move to NSPG. We’re one team, with one focus. Join us.


With NSPG you’ll experience:

Excellent quality of life

The North Shore area offers:

  • Communities with varied and rich histories and convenient access to museums, art, restaurants and shops.
  • Natural beauty, handsome architecture and vivid history — only 15 miles north of Boston.
  • 30 miles of gorgeous rocky coastline with breathtaking beaches and harbors.
  • World-class sailing and close proximity to the mountains and picturesque New England.
  • Easy access to a multitude of universities, colleges, and public and private schools.

Clinical excellence

  • Our practices are certified Level 3 NCQA Patient-Centered Medical Homes.
  • For the fifth year in a row, North Shore Medical Center has been ranked a top regional hospital in Boston and Massachusetts by U.S. News & World Report.
  • Our affiliate, Massachusetts General Hospital, is one of U.S. News & World Report’s top three Honor Roll hospitals in America.
  • NSPG and NSMC use the Epic EMR that integrates patient care through the Partners HealthCare System, including Massachusetts General Hospital and Brigham and Women’s Hospital.

Career advancement

  • Grow, learn and develop new practice innovations.
  • Continue your medical education.
  • Make academic connections and explore teaching opportunities.
  • Explore leadership opportunities.
  • Develop clinical and administrative career ladders.

A supportive practice environment

  • Collaborative professionals.
  • Patient-centered care model.
  • Leadership that listens and values your contributions and ideas.
  • Autonomy and respect for your skills and expertise.
  • Excellent salary and benefits.

 

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