About Us
North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve.
We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers.
With NSPG as your employer, you’ll experience clinical excellence, supportive practice environments, and opportunities for career advancement! Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient. Bring your exceptional skills to our innovative practices and join us in driving medicine forward!
Location
This is a full-time, hybrid position that requires routine, onsite presence at our North Shore Physicians Group corporate headquarters and practices. We have sites in the following towns/cities:
General Summary
This is an exciting opportunity for a self-motivated thinker who is interested in working with the Mass General Brigham, MGB Digital Health ECare (DHeC) and their guiding principles of “one patient, one record, one team, one MGB statement” the EMR enables a seamless flow of clinical and administrative information about a patient anywhere within MGB, and ultimately improves the quality and safety of care for our patients.
Reporting to the Business Support Manager, the Epic Trainer is responsible for facilitating Epic end user classroom training courses for an application designed by a DHeC certified Instructional Designer. Epic Trainers also support the set up and takedown of classroom training space, the distribution of training materials and supplies, and classroom quality control. This includes the administration of proficiency assessments and class evaluations at the end of each session and sharing ideas to improve the effectiveness of the training with the course Instructional Designer and Business Support Team.
The Epic Trainer will support the development of future state workflows, standard work, policies and procedures, training coordination, conversion needs, cutover planning, and go-live support. In addition, the Epic Trainer will work closely with the Business Support Director and Project Manager and Operational Leads to facilitate completion of entity program tasks such as test scripts review and signoff, analysis of go-live critical reports, super user identification, end user testing coordination, and other project tasks as needed.
Epic credentialing will be available within 6 months of hire where the trainer will be responsible in learning and teaching Epic Ambulatory, Cadence and/or Radiant training along with Dragon Medical One (DMO) for clinicians as assigned.
Responsibilities
Education
Experience
Licensure
Applicants with relevant experience will be considered. Salem Hospital, a member of Mass General Brigham, is an affirmative action/equal opportunity employer. Minorities and women are strongly encouraged to apply. Pre-employment drug screening is required.
Career advancement
Grow, learn and develop new practice innovations.
Continue your medical education.
Make academic connections and explore teaching opportunities.
Explore leadership opportunities.
Develop clinical and administrative career ladders.
A supportive practice environment
Collaborative professionals.
Patient-centered care model.
Leadership that listens and values your contributions and ideas.
Autonomy and respect for your skills and expertise.
Excellent salary and benefits.
Clinical excellence
NSPG’s MHQP Patient Experience surveys show that we perform higher than the state mean in all domains with 92% of patients indicating that they would recommend NSPG services.
Our physicians are polling in the top 75th percentile of AMGA Satisfaction metrics for almost every major category—the highest physician satisfaction scores of any medical group in the Boston region.
25th percentile in MGMA cost benchmarks and top 75th percentile in revenue benchmarks.
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