The Senior Improvement Specialist functions as a lead facilitator, educator and coach for the implementation of Lean management across the organization. Leads improvement work across North Shore Physicians Group (NSPG), including office based and organization wide initiatives. NSPG is a large, community-based, multispecialty medical group with 25 practice affiliated with North Shore Medical Center.
o Strong leadership, facilitation, interpersonal, team building, project management, written/verbal communication, and conflict resolution skills.
o Willingness to challenge the status quo to ensure lean principles are implemented, as well as be able to understand the organizational change strategy and articulate this to audiences.
o Excellent organization and time management skills to lead and monitor project progress.
o Ability to exert leadership and influence without direct authority with participating staff, providers and front-line managers.
o Excellent presentation skills, as well as highly effective verbal and written communication skills.
o Expertise in lean improvement concepts, tools and methods.
o Computer skills including Microsoft Word, PowerPoint, Excel and other programs as needed
o Ability to complete work under pressure and to meet deadlines.
- Preferred: Project Management
- Preferred: 1+ year of direct clinical care experience
- Required: Bachelors Degree
- Preferred: Masters Degree is Business, Health Administration, Nursing, Public Health or System Engineering
Licensure, Certifications, or Registration:
Applicants with relevant experience will be considered. North Shore Medical Center is an affirmative action/equal opportunity employer. Minorities and women are strongly encouraged to apply. Pre-employment drug screening is required.