OverviewProvide care to acutely ill or injured patients and/or provide pre-hospital emergency care utilizing Advanced Life Support (ALS) skills. Work under the authorization of the department's affiliated Medical Director. Must demonstrate excellent judgment and be able to prioritize decisions and act quickly in the best interest of the patient. Communicate with licensed and ancillary medical professionals in oral and written format. Establish positive relationships with patient and the patient's family.
- Responsible for patient triage during the day for patients seeking care, gathers information about relevant clinical signs and symptoms and make and executes a timely and accurate triage decision regarding the patient's care. This may include giving direct advice, directing the patient to a hospital emergency facility, scheduling an appointment with a time frame consistent with the assessment and clinical presentation.
- Maintains records of vital statistics and other pertinent data of patient. Receives patient lab results and other data, enters and organizes this data into the patient medical records according to North Shore Medical Center and NSPG protocols.
- Effectively responds to and communicates urgent or time sensitive information to the appropriate providers in a timely manner.
- Measures and/or records patient histories, height, weight, temperatures, blood pressure and pulse as appropriate for the visit.
- Communicates and interprets providers clinical information and instructions to patients; with specific direction from the provider including but not limited to instructing patients regarding medication, use of home testing or other equipments or medical supplies, communicating testing results, counsels patients on health maintenance related issues (e.g. cholesterol, control, blood pressure control, etc).
- Acts as a liaison and advocate for patients with external agencies and institutions to ensure that all necessary care is received. Ensures that referrals are made in an appropriate and timely fashion and that appropriate documentation is provided.
- Provides care management and ensures continuity of care for individuals and families through the development and implementation of tracking systems and follow up procedures.
- Prepares patient and exam rooms for and assists with examinations.
- Administers injections and medications, dresses wounds and incisions, assists with minor surgery and performs related tasks as directed.
- Conducts specified office laboratory and other tests, such as urine dip sticks, hemocult cards and finger stick hemoglobins.
- Assists in the collection of specimens.
- Instructs patients regarding preparation for various tests and procedures.
- Oversees prescription refills and new medication as directed by the providers.
- Informs patients of test results and/or providers recommendations in person or via phone or mail
- Assists with the oversight and coordination of quality controls.
- Cleans and performs routine daily care on instruments and equipment.
- Maintains neatness and general appearance of assigned exam rooms, prepares and replenishes supplies as needed for these rooms.
- Properly handles and disposes of contaminated and disposable items.
- Orders, receives, stocks and organizes the handling of medications.
- Trains new or less experienced medical assistants, paramedics, and nurses.
- Works with other staff members in a cooperative and supportive fashion.
- Attends meetings and continuing educations opportunities as directed.
- Seeks to expand skills and professional knowledge.
- Performs other tasks as requested by the clinic preceptor or program manager.
Required: Phlebotomy. Medication Administration. IV placement. Knowledge of minor surgical procedures and equipment. Maintain variable work schedule to provide patient care as needed. (evenings, holidays, and weekends)
Preferred: Highly developed communications and interpersonal skills, working with diverse population. Work independently, be self-directed and contribute as a member of a team. Anticipates challenges and develops and implements strategies for addressing them. High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. Attention to detail.
Required: Minimum of three years as an EMT or paramedic.
Preferred: Experience with infusion pumps and critical care
Required: Graduate of an accredited EMT-P program
Required: Current MA EMT-P Certification, Current Healthcare Provider CPR and ACLS certification
Applicants with relevant experience will be considered. North Shore Medical Center is an affirmative action/equal opportunity employer. Minorities and women are strongly encouraged to apply. Pre-employment drug screening is required.