Peabody, MA | Social Services/Mental Health - Other

Community Resources Specialist - North Shore Physicians Group


About Us

North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve.

We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers.

With NSPG as your employer, you’ll experience clinical excellence, supportive practice environments, and opportunities for career advancement! Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.


The specific office location has not be determined at this time, but the position will sit on the North Shore.

General Overview

The Community Resource Specialist, as a member of the Integrated Care Management Program (iCMP) team, collaborates to enhance the delivery of patient care services along the continuum of care. The Community Resource Specialist works with iCMP RN High Risk Care Managers and iCMP Social Workers to ensure that participating iCMP patients are receiving the services they need to achieve an optimum quality of life. The position requires a high degree of flexibility, independence and willingness to participate in multiple activities and provide support to all members of the iCMP team. A successful candidate in this position must have strong communication skills and be able to comfortably converse with patients and their caregivers, primary care and specialty physicians and practice staff, the iCMP team members and North Shore Medical Center (NSMC) and North Shore Physician Group (NSPG) administration.
The Community Resource Specialist is responsible for assisting and supporting the iCMP team in advocating for all iCMP patients. The Community Resource Specialist upon referral by the iCMP RN High Risk Care Manager or another member of the iCMP team will work with patients in supporting the patients' care plans. Additionally, the Community Resource Specialist will assume the responsibility of continually researching, compiling, organizing and communicating the vast array of services available and appropriate for the iCMP patient population.


  • Experience
    • Required: Minimum 5 years work experience required, 2 of which must be in a related field.
    • Preferred: At least 2 years work experience with demonstrated experience and skills necessary to support the provision of high risk care management services.
  • Education
    • Required: Minimum Bachelor's degree, or High School degree with 5 years directly related experience.

Applicants with relevant experience will be considered. Salem Hospital, a member of Mass General Brigham, is an affirmative action/equal opportunity employer. Minorities and women are strongly encouraged to apply. Pre-employment drug screening is required.

Apply Now

Katherine Melanson
Talent Acquisition Partner

Peabody, MA
With NSPG, you’ll experience:

Career advancement

Grow, learn and develop new practice innovations.

Continue your medical education.

Make academic connections and explore teaching opportunities.

Explore leadership opportunities.

Develop clinical and administrative career ladders.

A supportive practice environment

Collaborative professionals.

Patient-centered care model.

Leadership that listens and values your contributions and ideas.

Autonomy and respect for your skills and expertise.

Excellent salary and benefits.

Clinical excellence

NSPG’s MHQP Patient Experience surveys show that we perform higher than the state mean in all domains with 92% of patients indicating that they would recommend NSPG services.

Our physicians are polling in the top 75th percentile of AMGA Satisfaction metrics for almost every major category—the highest physician satisfaction scores of any medical group in the Boston region.

25th percentile in MGMA cost benchmarks and top 75th percentile in revenue benchmarks.

The North Shore area offers an excellent quality of life:
  • Communities with varied and rich histories and convenient access to museums, art, restaurants and shops.
  • Natural beauty, handsome architecture and vivid history—only 15 miles north of Boston.
  • 30 miles of gorgeous rocky coastline with breathtaking beaches and harbors.
  • World-class sailing and close proximity to the mountains and picturesque New England.
  • Easy access to a multitude of universities, colleges, and public and private schools.
Ipswich physicians join North Shore Physicians Group
Ipswich physicians join North Shore Physicians Group
Maria Fagan, D.O. - North Shore Physicians Group, Marblehead Massachusetts
Maria Fagan, D.O. - North Shore Physicians Group, Marblehead Massachusetts
Jon Snyder M.D. - North Shore Physicians Group, Beverly Massachusetts
Jon Snyder M.D. - North Shore Physicians Group, Beverly Massachusetts

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